Frequently Asked Questions

General Questions

Answer:

You can search restaurant by search option on the "Home" menu above.

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Only registered restaurants are displayed as a search result.

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The reason could be either you are making wrong keyword entry or the restaurant based on your criteria is not yet registered with us. Please write us about your restaurant and we will try to register that restaurant with us.

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Time to time we shall be announcing offers. Please keep on visiting the website for exiting offers.

Orders

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The customer who wish to place an order will have to search restaurants in their region through search option.

- A list of restaurants will appear on the page. Select your restaurant and click "ORDER FOOD ONLINE" button. This will take you to Restaurant Menu Page.

- Add your item from menu categories and click basket.

- A new page with selected item will appear, select your item quantity.

- Then Enter your details like order is for "pickup" or "delivery"

- Enter your personal information like name, address, email , mobile no. etc.

- Then click sendmail. This will forward your order to your selected restaurant.

Answer:

Customers are advised to call the restaurant contact numbers provided to know the status of their orders. However, we are working on measures to provide instant information of order status to customers. Please provide us some time to implement this measure. On implement of the instant information feature, it will be mentioned on the website home page.

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There is no online payment facility available. Customers have to make the payments on order delivery or at restaurant during pickup.

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No we do not charge anything from the customer. The usage of this ordering service is free for customer.

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The item prices mentioned are as per the restaurant. If you find anything erroneous, please write us at feedback@foodosys.com

Our Services for Restaurants

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foodosys.com is a channel between customers and the restaurants. The website visitor who is a potential customer places an order through a certain process mentioned above in Orders section. This order is then forwarded to selected restaurant for order processing.

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No. Restaurants have to make their appropriate arrangements for payment collection against the orders placed by customers.

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Restaurants on clicking "NEW REGISTER" link (upper right portion of any page) will be forwarded to the Member registration form. The authorised person from restaurant has to fill up the form for member id generation

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After restaurant member id generation. Restaurants can login and then ADD, EDIT,DELETE restaurant items.

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Restaurants can add as many items they have after registration. But the items will only be displayed only after membership activation cost.

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The registration is free. you can register and add, edit, delete items. But the items will not be displayed until the membership is activated.

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Yes. there is some cost involved which is reasonable.
On login, restaurants have been provided payment facility through Paypal . There are 4 slabs
- 3 months activation

- 6 months activation

- 1 year activation

- 2 years activation

Restaurants will be required to login and go through payment process. Once the payment is done successfully at Paypal, the transaction-id will be sent to your email address. This transaction-id will be required to be updated in our records along with your admin-id and password in order to confirm that the payment is updated in the genuine member's account. After updation of the transaction-id, the membership will be activated.

Answer:

The transaction-id update date will be considered as membership activation start date. Once the activation validity is lapsed registered restaurants will be required to buy another membership activation as per their choice to display item list.